The DWP don't have a good record when it comes to the internet. In fact it's been one shambles after another. This isn't stopping Iain Duncan Smith steaming ahead into a digital by default world he knows nothing about.
Universal Credit, the upcoming multi-billion pound change to the benefits system, is set to be the largest and most complex online database ever created by any Government.
(And I used to work for these idiots as a naive teenager (the DWP, that is).
